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Tuesday, September 02, 2025
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Six Choices for Challenging Patron Behaviors
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by Steve Albrecht
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In my live programs and online library service, safety, and security workshops, I'm often given a complex patron behavioral scenario and asked by an anxious staffer, "Did I do the right thing?" My answer is always a positive "yes," perhaps with a touch of helpful correction added in, because I know we cannot predict human behavior, and we especially can't predict eccentric, threatening, or potentially violent human behavior. As such, as I review the vast array of potential responses to a problematic patron, I believe we can boil them down to the six I discuss here. While not perfect, these six can give us a framework that helps.
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Author Lawsuit Against Anthropic Reaches Preliminary Settlement
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Kate Knibbs writes the following in "Anthropic Settles High-Profile AI Copyright Lawsuit Brought by Book Authors" for WIRED: "Anthropic has reached a preliminary settlement in a class action lawsuit brought by a group of prominent authors, marking a major turn in one of the most significant ongoing AI copyright lawsuits in history."
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CCC and Technology From Sage Offer Easier Copyright Management in Higher Education
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CCC entered into an integration agreement with Technology From Sage enabling "academic institutions that subscribe to Technology From Sage's Talis library resource list management system and CCC's Annual Copyright License for Higher Education to verify CCC annual license coverage or acquire copyright permissions from CCC via its Pay-Per-Use Permissions services directly within the Talis platform."
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Libby Rolls Out a New Type of Recommendation Engine to Support Book Discovery
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OverDrive announced a new search and discovery experience for Libby called Inspire Me that will be available to patrons in September. It "supports book discovery within a user's local library collection" and "adds a fun and engaging option for readers to discover a list of personalized recommendations from the virtual bookshelves of their local library's digital collection."
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Cengage Group Updates Its AI Portfolio to Better Serve Students
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Cengage Group is doing "a significant expansion of its artificial intelligence (AI) product portfolio across all customer segments. This launch broadens the reach and impact of the company's AI-powered learning tools for students and educators across higher education, workforce training and K-12."
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Beatoven.ai Unveils the Fair-Pay Maestro Gen AI Model
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Beatoven.ai unveils Maestro, the largest fully licensed generative AI model for music that pays artists for every output. In contrast to other AI music licensing deals, this model will result in ongoing royalty payments to artists, composers, and rightsholders.
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SLA and ASIS&T Agree to Merge
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by Marydee Ojala
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Members of both SLA and the Association for Information Science and Technology (ASIS&T) voted to approve a merger of the two organizations. The decision was announced on Aug. 21, 2025, with 98% of SLA members voting in favor of the merger and 88.83% of ASIS&T members approving it.
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Upcoming conferences include the following:
Visit the Conference Calendar for more information.
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