In the sampler:

• In Information Today, Shirley Duglin Kennedy discusses the benefits of keeping up with research reports.
• In Online Searcher, DuPont’s Peter M. Murphy talks about his company’s competitive intelligence (CI) news delivery practices, how his team seeks ways to improve news harvesting, his curation techniques, and DuPont’s goals for meeting customer needs.
• In Computers in Libraries, Carol Hassler shows how to quickly and inconspicuously fix incorrect URLs by redirecting the links on a web server.
• In Marketing Library Services, Heidi Nagel explains how making outreach activities an official part of staffers' jobs, training them, and giving them easy-to-use tools helped Kent District Library (KDL) create a wildly successful community outreach blueprint.