Information Today, Inc. Corporate Site KMWorld CRM Media Streaming Media Faulkner Speech Technology Unisphere/DBTA
PRIVACY/COOKIES POLICY
Other ITI Websites
American Library Directory Boardwalk Empire Database Trends and Applications DestinationCRM Faulkner Information Services Fulltext Sources Online InfoToday Europe KMWorld Literary Market Place Plexus Publishing Smart Customer Service Speech Technology Streaming Media Streaming Media Europe Streaming Media Producer Unisphere Research



News & Events > NewsBreaks
 



Back Index Forward
Twitter RSS Feed
Weekly News Digest

November 27, 2014 — In addition to this week's NewsBreaks article and the monthly NewsLink Spotlight, Information Today, Inc. (ITI) offers Weekly News Digests that feature recent product news and company announcements. Watch for additional coverage to appear in the next print issue of Information Today. For other up-to-the-minute news, check out ITI’s Twitter account: @ITINewsBreaks.

CLICK HERE to view more Weekly News Digest items.

Taylor & Francis Group Selects DataSalon for Customer Analysis and Reporting

Taylor & Francis Group adopted DataSalon’s cloud-based MasterVision service to handle its customer reporting on journal subscriptions, usage, and denials activity. Taylor & Francis Group will be able to access an interface for searching, analyzing, and exporting customer data, as well as view reports on how customers engage with products, packages, and collections. MasterVision calculates each customer’s cost-per-download score in order to predict usage and denials patterns.

“MasterVision has transformed the way we interact with customer data: both drastically reducing the time taken to retrieve data and do complex analyses, and allowing staff to better understand and respond to the needs of our global customer base,” according to Jo Cross, head of research and business intelligence at Taylor & Francis Group.

Source: DataSalon



Send correspondence concerning the Weekly News Digest to NewsBreaks Editor Brandi Scardilli

Related Articles

5/26/2009DataSalon MasterVision Helps AMA Connect With Customers
9/9/2014Dataset Provides Organizational Metadata for Publishers
1/22/2015Taylor & Francis Group Wants to Hear Library Voices
9/8/2015Brill Teams With DataSalon for Consolidated Customer Information
2/11/2016Annual Reviews Uses DataSalon Tool for Data Analysis
8/18/2016Taylor & Francis Opens Up Peer Review Process for Journals
3/11/2021Taylor & Francis Joins Two Organizations Committed to DEI in Publishing


Comments Add A Comment

              Back to top