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Weekly News Digest

June 27, 2019 — In addition to this week's NewsBreaks article and the monthly NewsLink Spotlight, Information Today, Inc. (ITI) offers Weekly News Digests that feature recent product news and company announcements. Watch for additional coverage to appear in the next print issue of Information Today. For other up-to-the-minute news, check out ITIís Twitter account: @ITINewsBreaks.

CLICK HERE to view more Weekly News Digest items.

Pellucent Highlights Google Actions and Alexa Skills for Public Libraries

Pellucent Technologies, LLC, which helps libraries implement voice assistants and chatbots, launched a Google Action for Delaware County District Library in Ohio. It “was the first Library system in the country to subscribe to the Conversational A.I. services developed by Pellucent in July 2017. Worthington Libraries subscribed to these services in December 2017 and was the first library to have a Google Action developed by Pellucent. The Public Library of Cincinnati and Hamilton County added these services in May 2018.”

The Conversational A.I. services consist of the following:

  • A custom Alexa Skill to allow patrons to have interactive conversations.
  • A Flash Briefing Alexa Skill to allow curated content to be shared with the patrons.
  • A Google Action to allow patrons to have interactive conversations as well as chatbot style interactions.

“The services have come a long way since the initial release,” says Avneet Sarang, the company’s CEO and CTO. “Pellucent continues to focus on bringing new features soon, in the areas of Account Activity, Catalog Search, Interactive Engagement, Reference, Integration with other systems, Analytics and Artificial Intelligence.”

For more information, read the press release.

Send correspondence concerning the Weekly News Digest to NewsBreaks Editor Brandi Scardilli

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