|Weekly News Digest
September 12, 2019 — In addition to this week's NewsBreaks article and the monthly NewsLink Spotlight, Information Today, Inc. (ITI) offers Weekly News Digests that feature recent product news and company announcements. Watch for additional coverage to appear in the next print issue of Information Today. For other up-to-the-minute news, check out ITI’s Twitter account: @ITINewsBreaks.
CLICK HERE to view more Weekly News Digest items.
'Maintaining Connections in a Virtual Library' by Lauren Hays
Lauren Hays writes on Lucidea’s Think Clearly Blog, “Many special libraries continue to provide face-to-face services, allowing for more readily established connections. However, as physical space for libraries is reduced and virtual libraries become increasingly common, the need for virtual services increases. … Librarians need to consider both how to create connections to promote use of the virtual library and to encourage user autonomy when physical and pedagogical barriers are present.”
Hays’ tips for “maintain[ing] professional connections when working and interacting virtually with clients” include having quick responses to inquiries, choosing technology formats that meet user needs, and creating self-paced and on-demand training resources.
For more information, read the blog post.
Send correspondence concerning the Weekly News Digest to NewsBreaks Editor