|Weekly News Digest
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Lean Library Shares Results of Survey on Librarian-Patron Workflows and Relationships
Lean Library published the free “Librarian Futures” white paper (registration required), which is “based on a large-scale survey of 4,000 librarians and patrons that examines librarian-patron workflows and relationships. The report finds that while patrons are unaware of the full extent of librarian support (with 77% beginning research discovery outside of the library), more than 80% greatly appreciate librarians and would want the library more deeply embedded in their natural workflows.”
Other findings include the following:
- 79% of faculty and 74% of students now begin their discovery process outside the library, on websites such as Google Scholar, but appreciation and use of library services remain high, suggesting further appetite for librarians to meet patrons in their workflow.
- Librarians are highly appreciated by their patrons, significantly more so than librarians anticipated. 84% of faculty patrons appreciate librarians … “a lot” or “a great deal”.
- 82% of librarians and 88% of patrons would want librarian and library services embedded throughout their workflow, available to call on when needed. Patrons may have preferred routes outside the library in recent years, but this does not diminish their demand for librarian support. It underscores the need for librarians to come to them.
The press release notes, “Lean Library, a company that delivers library services into the patron’s workflow, is part of the newly launched Technology from SAGE portfolio of digital services alongside Quartex from Adam Matthew and Talis. Each of the services was created to improve the patron’s workflow using technology based on years of librarian feedback and research on patron needs. … Technology from SAGE services include workflow services and resource access solutions from Lean Library; resource list management services and collaborative annotation services from Talis; and archival discovery solutions from Quartex.”
For more information, read the press release.
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