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Weekly News Digest
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March 18, 2014 — In addition to this week's NewsBreaks article and the monthly NewsLink Spotlight, Information Today, Inc. (ITI) offers Weekly News Digests that feature recent product news and company announcements. Watch for additional coverage to appear in the next print issue of Information Today. For other up-to-the-minute news, check out ITI’s Twitter account: @ITINewsBreaks.
CLICK HERE to view more Weekly News Digest items.
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Altarama Launches RefTracker Express
Altarama Information Systems announced the release of RefTracker Express, a low-cost, cloud-based, SaaS product and service bundle designed to help small libraries, museums, and archives manage their information-request answering services more efficiently. It supports up to three concurrent staff operators at a single location as they accept general reference requests, comments, and suggestions.This streamlined version of RefTracker requires minimal setup and training, and no information technology (IT) department involvement. Request service staff members can insert the full suite of client interface features into their institution’s webpage and customize it as needed. RefTracker Express also comes with all of the features of the RefTracker system, which organizations can implement as their request service grows larger. “With this new packaging we can now deliver a flying start for smaller organizations that need a fast implementation with minimal training overhead, yet still need more than the basic functionality delivered by any other way of managing requests,” says Arthur Brady, CEO of Altarama’s American operations. RefTracker Express is compatible with RefChatter, an online reference product with a full suite of options for request management. Source: Altarama Information Systems
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Brandi Scardilli
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