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Weekly News Digest

November 13, 2000 — In addition to this week's NewsBreaks article and the monthly NewsLink Spotlight, Information Today, Inc. (ITI) offers Weekly News Digests that feature recent product news and company announcements. Watch for additional coverage to appear in the next print issue of Information Today. For other up-to-the-minute news, check out ITIís Twitter account: @ITINewsBreaks.

CLICK HERE to view more Weekly News Digest items.

Ask Jeeves Collaborates on Voice Applications

Ask Jeeves, Inc. (http://www.ask.com) has announced an alliance with Nuance (http://www.nuance.com) and General Magic (http://www.generalmagic.com) to enable corporations to deliver information to their customers via the telephone using a conversational, question-answering format. The collaboration will combine Ask Jeeves' natural language technology and its ability to understand how consumers ask questions with Nuance's speech-recognition technologies and General Magic's voice-application development and hosting services.

Ask Jeeves anticipates releasing the resulting voice applications to companies in the first quarter of next year. Ask Jeeves has also agreed to collaborate with both Nuance and General Magic to co-market the voice applications they develop to Fortune 1000 corporations, including telecommunications carriers and voice portals worldwide.

Rob Wrubel, CEO of Ask Jeeves, said, "By creating one knowledge base of questions and answers for corporations and enabling multiple modes of access to it through the PC, hand-held devices, or telephones, we efficiently link an enterprise's employees, customers, and suppliers with the information they seek anytime, anywhere."

Source: Ask Jeeves

2Know, Inc. Launches Asian Commercial Intelligence Site

2Know, Inc., a provider of customized commercial-intelligence and cultural-communication solutions for international business, has launched its new Web site (http://www.2knowinc.com). According to the company, 2Know's solutions are built on the largest commercial intelligence database covering Asia, with 1.5 million listings on 36 industries in 19 countries. 2Know helps companies that target Asia to profile or track industries, technologies, companies, people, and products.

The fee-based service includes a multimedia database for cultural training, with 50 country-specific modules available in streaming video. The training helps customers to negotiate and communicate effectively in international business situations. Cultural modules cover topics such as when a gesture may be insulting, when to have a lawyer present, how to conduct business during meals, culturally appropriate gifts, and more.

Through 2Know's customized searches, customers can identify and evaluate potential partners, investors, vendors, and product manufacturers and distributors. 2Know's services include financial profiles, competitive analysis, market sizing and other in-depth research, customer prospecting, customized direct-mail and telemarketing lists, and credit and ownership-linkage reports. Potential clients for the company's services are multinational corporations, law and accounting firms, globally operating banks and investment professionals, the military, and government agencies.

2Know's commercial-intelligence data is collected through its 24/7 global-intelligence center, which is operated by a network of 200-plus in-country researchers and content experts. The company is working on an expanded database to cover countries throughout Latin America and Europe.

Source: 2Know, Inc.

GuruNet Changes Name and Target Market

GuruNet Corp. has announced that it's changing its name to Atomica Corp. (http://www.atomica.com). The name change coincides with the company's decision to extend its information-retrieval and delivery solutions to the knowledge management market and address the needs of corporations.

"Atomica is a dynamic name that more effectively portrays the power, speed, and simplicity of our products, and we believe it is a brand name better suited to our new direction," said Eric Tilenius, Atomica's CEO.

Building on its GuruNet answer engine, Atomica plans to offer a complete suite of Atomica-branded knowledge management solutions early next year. This suite is based on Atomica's Knowledge Warehouse technology, which, according to the company, will deliver accurate and consolidated answers to employees, connecting them with the knowledge they need to make better and faster decisions. Answers will be drawn from the Internet, a company's intranet, or from databases.

The popular GuruNet service allowed Internet users to select a word in a document or application and retrieve its definition or company information. CNET reported that Atomica plans to scuttle its consumer advertising-supported model and target the corporate market instead.

Source: Atomica Corp.



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