|Weekly News Digest
November 22, 2004 — In addition to this week's NewsBreaks article and the monthly NewsLink Spotlight, Information Today, Inc. (ITI) offers Weekly News Digests that feature recent product news and company announcements. Watch for additional coverage to appear in the next print issue of Information Today. For other up-to-the-minute news, check out ITI’s Twitter account: @ITINewsBreaks.
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Open Text Announces Collaboration Platform
Open Text Corp., a provider of Enterprise Content Management (ECM) software, is launching a new collaboration platform called Livelink Touchpoint, which will unify Web conferencing, blogs, team workspaces, instant messaging, and the ability to see the online presence of others into a single, seamless interface—a complete contextual collaboration platform. Livelink Touchpoint is in customer trials and will be offered in early 2005.
Livelink Touchpoint offers a dynamic collaborative environment that will integrate with all of Livelink's ECM features—content management, knowledge management, records management, workflow, search, and other tools—as well as with other Open Text ECM solutions and customers' business systems, such as ERP and CRM applications. This feature lets users working in Livelink Touchpoint easily access content from across the business, whether in Livelink, Microsoft Sharepoint, SAP, Siebel, or others. The solution also includes integration with Microsoft Outlook for scheduling.
Over the next year, Open Text will add new capabilities to further develop Livelink Touchpoint as a core collaboration interface for the Livelink ECM suite. Future enhancements include video, voice, and mobile device integration. The company says this is the first of many solutions based on Open Text's newly announced services-oriented development platform, which is called the Livelink ECM Services Architecture.
Source: Open Text Corp.
CyberAlert Launches Blog Monitoring Service
CyberAlert, Inc., a media monitoring company, announced the launch of BlogSquirrel, a new service that enables businesses to monitor the contents of more than 100,000 blogs. Subscribers to the tracking service automatically receive daily (or more frequent) e-mail alerts on new blog postings that contain the client's specified keywords and phrases. As businesses recognize the increasing influence of Weblogs (blogs) on issues and corporate reputation, interest in tracking blogs has increased dramatically in the past few months.
By searching and reporting on a comprehensive cross-section of blogs, BlogSquirrel (http://www.cyberalert.com/blogmonitoring.html) offers an effective "early warning system" to identify problems and issues that may threaten corporate or brand reputation or that present new opportunities for product development or business growth. According to president and CEO William J. Comcowich, CyberAlert developed the blog-monitoring service at the request of several current clients, including a leading business consulting company and a major automobile manufacturer, both of whom beta-tested and now subscribe to the new service.
CyberAlert also monitors more than 20,000 online news sources worldwide in 17 languages, using its proprietary software to automatically read and clip more than 1 million pages of news content each day. In addition, CyberAlert's Netpinions 2.0 service monitors an array of consumer-generated media including more than 60,000 Usenet news groups and more than 30,000 message boards, forums, and discussion groups.
Source: CyberAlert, Inc.
Factiva Offers More Tools for Microsoft Office System
Factiva, a Dow Jones & Reuters company, announced the availability of a new suite of solutions for Microsoft Office 2003 and SharePoint Products and Technologies. The new solution pack for Microsoft Office 2003, Windows SharePoint Services, and Microsoft Office SharePoint Portal Server 2003 enables information workers to find, organize, read, and act on business news and information from inside their most-used applications. The new solutions represent the second phase in Factiva's plan to embed its content into the workflow of the Microsoft Office System.
Factiva has released two new Web Parts for SharePoint. Track Web Part allows groups to view news about specific interest areas, while iWorks provides a search tool that uses Factiva's XML platform and extensive indexing to tailor results for information workers. It can also be used in the Office 2003 Research Task Pane. Factiva has also developed a new tool to make it easy for a company's portal administrator to facilitate news delivery into SharePoint Portal Server 2003. And, using Microsoft's embedded Smart Tags, Factiva users can easily get more information about a company directly from any Office 2003 document.
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