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Smart Customer Service eWeekly
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Streaming Media Xtra
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Tuesday, April 08, 2014

October 27-28, 2014 | Monterey Conference Center, Monterey, CA
A Featured Track at Internet Librarian 2014

Call for Speakers Now Open!

If you are running an innovative program through your school library or media/technology center that is helping your students learn or your colleagues teach, or if you are willing to share your practical tips, tools, or techniques about using technology and the internet in schools, we want youto present at the Internet@Schools track at the 2014 Internet Librarian conference. The deadline for submissions is April 9, 2014.

Submit your proposal now!
NewsBreaks
The Pitfalls of Standardized BYOD
by Donovan Griffin
In businesses around the world, 24-hour access to employees via phone has become the standard in workplace communication. Although the era dominated by company BlackBerries has largely gone by the wayside in favor of bringing your own device (BYOD), a return to corporately owned, personally enabled (COPE) devices is making a comeback in certain sectors.

Weekly News Digests
Associations Team Up for Research-Tracking Service
The Association of Research Libraries (ARL) received a joint $1 million grant from IMLS (Institute of Museum and Library Services) and the Alfred P. Sloan Foundation, which will help ARL develop and launch the SHared Access Research Ecosystem (SHARE) notification service for tracking the releases of research results such as articles and data.
HID Global Reaches Settlements in Patent Lawsuits
HID Global, a provider of secure identity solutions, settled its patent-infringement lawsuits against Apollo Security, Applied Wireless IDentifications Group, Inc. (AWID), and Secura Key.
The New York Times Adds Subscription Options
The New York Times Co. announced new options in the New York Times digital subscription portfolio: NYT Now and Times Premier. These options are designed to offer more Times content to existing subscribers and to bring in new readers.

NewsLink Spotlight
Chat Apps: Six Top Messaging Platforms Post WhatsApp
by Donovan Griffin
Tired of paying for unlimited text messaging? Have relatives in countries not easily reachable by phone? Or maybe you're suspicious of WhatsApp Messenger now that the notoriously info-hungry Facebook has gotten its hands on the app? There are plenty of reasons for someone to download a mobile messaging service in 2014, even if the basic functionality of the internet messenger hasn't changed much from AOL Instant Messenger's heyday at the start of the second millennium. ... Here's a collection of WhatsApp's peers, some smaller and some larger, that are worth checking out (and getting your friends to check out too).
Download Our April Editorial Sampler
Want to review some articles from our library publications? Download the free April content sampler (PDF) of recent articles and an exclusive subscription offer.

ILI 2017

INTERNET LIBRARIAN INTERNATIONAL

THE LIBRARY INNOVATION CONFERENCE

 October 17 & 18, London

ILI's Programme Director, Val Skelton, celebrates librarian superpowers. 
Librarians are leaders in tech, organizational influencers, expert marketers (often working with a zero budget), change managers, skilled data crunchers and expert internet searchers--and so much more. ILI's conference programme celebrates the incredible range of roles, skills, and initiatives librarians are carrying out every day. Over two days this October, six conference tracks highlight the importance of the internet librarian's role.

THE NEW LIBRARY, THE NEW LIBRARIAN – exploring some of the strategies, structures, teams, skills, services and collaborations librarians are using to ensure they stay at the cutting edge.

USERS, UX, AND USAGE – understanding how libraries are working with users to redesign services, spaces, and to understand usage.

CONTENT CREATIVITY – investigating how libraries are creating, curating, and marketing digital collections, how librarians are publishers in their own right, and how they are driving collaborative content creation.

FIGHT THE FAKE, FIND THE FACTS – celebrating two of the librarian's super powers--advanced search techniques and nurturing information integrity--in a post-truth/multi-truth era.

MARKETING THE LIBRARY – sharing stories of librarians who are influencing use and expanding audiences for their services and collections from the DJ librarian to the digital storyteller.

NEW SCHOLARLY COMMUNICATIONS – exploring why the scholarly communications landscape is changing, and what this means for libraries and information professionals.

In addition to a series of one-hour workshops - ILI Extra - covering a wide range of specialised skills and topics, from tech topics to personal development, ILI also hosts two one-day pre-conference workshops:

Websearch Academy 2017 explores the intricacies of research on the web. Our global expert speakers look at advanced search, evaluation of search engines, apps relevant to serious research, social media search, and analysis of search results.

Marketing Your Library Service: Principles and Actions--In libraries we spend so much time curating our content and services that sometimes we don’t put enough focus on telling people about what we do. We do so much, but how do we ensure people hear about what we offer and understand what we do?

ILI 2017 GIF

ITI Blogs

If you regularly read blogs, add these to your reader:

ITI Books Blog booksblog.infotoday.comnews, observations, and commentary from the authors, editors, and publishers of Information Today, Inc.'s many book offerings.

ITI Conference Blog libconf.com – covering ITI's library conferences worldwide.

Library Stuff librarystuff.net – the library blog dedicated to resources for keeping current and professional development, written by Steven M. Cohen.

InfoToday Europe Blog infotoday.eu – the latest news, analysis, and opinion on the information industry in Europe and the UK.

Business of Video blog blog.streamingmedia.com – daily posts about the online video industry, business trends and analysis, market data, and research as well as the online video business models in the media and entertainment, broadcast, publishing, advertising, and enterprise industries.

destinationCRM Blog destinationcrmblog.coma blog from the editors of CRM magazine, dedicated to providing Customer Relationship Management information in a timely manner to connect decision makers and providers.

SpeechTech Blog speechtechblog.com – updates on speech technology and its applications in daily life, covering everything from ASR to VUI, with lots of links, threads, and even a few pictures thrown in for good measure.


This newsletter is published by Information Today, Inc.
Editor: Brandi Scardilli
Website: http://www.infotoday.com/NewsLink
Email: bscardilli@infotoday.com