Factiva has offered research assistance to any customers who had access to their information services disrupted by the September 11 attacks. Factiva's staff will respond to anyone who contacts them. However, if customers need more extensive search assistance, Factiva has asked members of the Association of Independent Information Professionals (AIIP) to help out the company. Any Factiva customer interested in the service should first consult his or her Factiva sales representative.
OCLC Posts Topical Resources The OCLC Public Affairs Information Service (PAIS) also has a Hot Topics section on its site. OCLC PAIS Hot Topics include two main sections: Web resources and PAIS bibliographic database resources. Each topic features an introductory essay that includes embedded links. It has recently added OCLC PAIS Hot Topics: Terrorism (http://www.pais.org/hottopics/2001/Summer/index.stm).
OCLC NetFirst Hot Topics provides a monthly selection of links to high-quality Web resources on current events from around the world. It has added the following new topics related to recent events:
The editors of NetFirst and PAIS International will be regularly adding and changing related topics. According to a PAIS representative, the PAIS communications lines ran through Wall Street and were knocked out by the attacks. The company hopes to be back up to speed soon and will update the "Terrorist" Hot Topic and begin a series of new Hot Topics, which will include one on chemical weapons.
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