|Weekly News Digest
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OCLC Research Shares Patron Behavior Study Findings
OCLC Research released “The Library in the Life of the User: Engaging With People Where They Live and Learn,” a new compilation of more than 10 years of work studying the information-seeking behaviors of library patrons. It offers a sequential overview of user-behavior findings for librarians, information scientists, and library and information science students and researchers so they can plan for future user-centered library services.
According to the press release, key findings include the following:
- People associate the library with books and do not consider the library in relation to online resources or reference services.
- People may not think of using libraries to get their information because they do not know that the services exist, and some of the existing services are not familiar or do not fit into their workflows.
- The context and situation of the information need often dictate how people behave and engage with technology.
- Engagement and relationship building in both the online and physical environments is important for the development of successful and effective services.
For more information, read the press release.
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