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Weekly News Digest

November 13, 2000 — In addition to this week's NewsBreaks article and the monthly NewsLink Spotlight, Information Today, Inc. (ITI) offers Weekly News Digests that feature recent product news and company announcements. Watch for additional coverage to appear in the next print issue of Information Today. For other up-to-the-minute news, check out ITIís Twitter account: @ITINewsBreaks.

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Ask Jeeves Collaborates on Voice Applications

Ask Jeeves, Inc. (http://www.ask.com) has announced an alliance with Nuance (http://www.nuance.com) and General Magic (http://www.generalmagic.com) to enable corporations to deliver information to their customers via the telephone using a conversational, question-answering format. The collaboration will combine Ask Jeeves' natural language technology and its ability to understand how consumers ask questions with Nuance's speech-recognition technologies and General Magic's voice-application development and hosting services.

Ask Jeeves anticipates releasing the resulting voice applications to companies in the first quarter of next year. Ask Jeeves has also agreed to collaborate with both Nuance and General Magic to co-market the voice applications they develop to Fortune 1000 corporations, including telecommunications carriers and voice portals worldwide.

Rob Wrubel, CEO of Ask Jeeves, said, "By creating one knowledge base of questions and answers for corporations and enabling multiple modes of access to it through the PC, hand-held devices, or telephones, we efficiently link an enterprise's employees, customers, and suppliers with the information they seek anytime, anywhere."

Source: Ask Jeeves



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