KMWorld CRM Media Streaming Media Faulkner Speech Technology Unisphere/DBTA
Other ITI Websites
American Library Directory Boardwalk Empire Database Trends and Applications DestinationCRM EContentMag Faulkner Information Services Fulltext Sources Online InfoToday Europe Internet@Schools Intranets Today KMWorld Library Resource Literary Market Place OnlineVideo.net Plexus Publishing Smart Customer Service Speech Technology Streaming Media Streaming Media Europe Streaming Media Producer Unisphere Research



News & Events > NewsBreaks
 



Back Index Forward
Twitter RSS Feed
Weekly News Digest

March 18, 2014 — In addition to this week's NewsBreak(s), the editors have compiled the Weekly News Digest, featuring stories from the week just past that you should know about. Watch for additional coverage to appear in the next print issue of Information Today.

CLICK HERE to view all of this week's Weekly News Digest items.

Altarama Launches RefTracker Express

Altarama Information Systems announced the release of RefTracker Express, a low-cost, cloud-based, SaaS product and service bundle designed to help small libraries, museums, and archives manage their information-request answering services more efficiently. It supports up to three concurrent staff operators at a single location as they accept general reference requests, comments, and suggestions.

This streamlined version of RefTracker requires minimal setup and training, and no information technology (IT) department involvement. Request service staff members can insert the full suite of client interface features into their institution’s webpage and customize it as needed. RefTracker Express also comes with all of the features of the RefTracker system, which organizations can implement as their request service grows larger.

“With this new packaging we can now deliver a flying start for smaller organizations that need a fast implementation with minimal training overhead, yet still need more than the basic functionality delivered by any other way of managing requests,” says Arthur Brady, CEO of Altarama’s American operations.

RefTracker Express is compatible with RefChatter, an online reference product with a full suite of options for request management.

Source: Altarama Information Systems



Send correspondence concerning the Weekly News Digest to NewsBreaks Editor Brandi Scardilli

Related Articles

5/12/2008Altarama Acquires Docutek’s Virtual Reference Librarian plus Business
10/6/2008Altarama Introduces RefChatter for Libraries
7/20/2009Altarama Announces New Screen-Sharing Teaching Tool
8/3/2009Library Reference Services Are on an Info Quest


Comments Add A Comment

              Back to top