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Weekly News Digest

March 18, 2014 — In addition to this week's NewsBreak(s), the editors have compiled the Weekly News Digest, featuring stories from the week just past that you should know about. Watch for additional coverage to appear in the next print issue of Information Today.

CLICK HERE to view all of this week's Weekly News Digest items.

Altarama Launches RefTracker Express

Altarama Information Systems announced the release of RefTracker Express, a low-cost, cloud-based, SaaS product and service bundle designed to help small libraries, museums, and archives manage their information-request answering services more efficiently. It supports up to three concurrent staff operators at a single location as they accept general reference requests, comments, and suggestions.

This streamlined version of RefTracker requires minimal setup and training, and no information technology (IT) department involvement. Request service staff members can insert the full suite of client interface features into their institution’s webpage and customize it as needed. RefTracker Express also comes with all of the features of the RefTracker system, which organizations can implement as their request service grows larger.

“With this new packaging we can now deliver a flying start for smaller organizations that need a fast implementation with minimal training overhead, yet still need more than the basic functionality delivered by any other way of managing requests,” says Arthur Brady, CEO of Altarama’s American operations.

RefTracker Express is compatible with RefChatter, an online reference product with a full suite of options for request management.

Source: Altarama Information Systems



Send correspondence concerning the Weekly News Digest to NewsBreaks Editor Brandi Scardilli

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